Terms of Service
Last updated: December 15, 2024
1. Acceptance of Terms
Welcome to Rimut Declo. These Terms of Service ("Terms") govern your use of our website located at rimutdeclo.center and our services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree with any part of these Terms, you may not access or use our services.
2. About Rimut Declo
Rimut Declo is a Canadian company operating as a retailer of books, stationery, and educational supplies. We are located at:
455 University Ave, Suite 200Toronto, ON M5G 2H2
Canada
Contact: +1 (416) 555-0198 | [email protected]
3. Use of Our Website
3.1 Permitted Use
You may use our website for lawful purposes only. You agree to use our services in a manner consistent with all applicable laws and regulations.
3.2 Prohibited Activities
You agree not to:
- Use the website for any unlawful purpose or to solicit others to perform unlawful acts
- Violate any international, federal, provincial, or local laws or regulations
- Transmit or procure the sending of any advertising or promotional material without our consent
- Impersonate or attempt to impersonate Rimut Declo, our employees, another user, or any other person
- Use the website in any manner that could disable, overburden, damage, or impair the site
- Use any robot, spider, or other automatic device to access the website without permission
- Attempt to gain unauthorized access to any portion of the website or any other systems
- Upload or transmit viruses, worms, or any other malicious computer code
3.3 Account Registration
To access certain features, you may need to create an account. You must:
- Provide accurate, current, and complete information
- Maintain and update your information as necessary
- Maintain the security of your password and identification
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
4. Products and Services
4.1 Product Information
We strive to provide accurate product descriptions, prices, and availability information. However:
- We do not warrant that product descriptions or other content is accurate, complete, or error-free
- Product colours and appearance may vary slightly from what appears on your screen
- We reserve the right to correct any errors, inaccuracies, or omissions
- We may change or discontinue products at any time without notice
4.2 Pricing
All prices are listed in Canadian dollars (CAD) and include applicable taxes unless otherwise stated. We reserve the right to:
- Change prices at any time without notice
- Correct pricing errors
- Cancel orders placed at incorrect prices
- Apply additional charges for shipping and handling
4.3 Availability
Product availability is subject to change without notice. We will make reasonable efforts to fulfill orders, but we do not guarantee that any product will be available when ordered.
5. Orders and Payment
5.1 Order Process
When you place an order:
- Your order constitutes an offer to purchase products
- We may accept or reject your order at our discretion
- Acceptance occurs when we send order confirmation
- We reserve the right to cancel orders for any reason
5.2 Payment
Payment is required at the time of order. We accept:
- Major credit cards (Visa, MasterCard, American Express)
- Debit cards
- PayPal
- Other payment methods as available
5.3 Payment Security
We use secure payment processing systems. You agree to:
- Provide accurate payment information
- Authorize us to charge your payment method
- Pay all charges incurred on your account
- Be responsible for all applicable taxes and fees
6. Shipping and Delivery
6.1 Shipping Policy
- We ship to addresses within Canada
- Shipping costs are calculated based on weight, size, and destination
- Delivery times are estimates and not guaranteed
- Free shipping may be available for orders over specified amounts
6.2 Risk of Loss
Risk of loss and title to products pass to you upon delivery to the shipping carrier.
6.3 Delivery Issues
If you experience delivery problems, please contact us within 30 days of the expected delivery date.
7. Returns and Refunds
7.1 Return Policy
We want you to be satisfied with your purchase. Our return policy includes:
- Returns accepted within 30 days of delivery
- Items must be in original condition
- Original packaging and tags must be intact
- Return shipping costs may apply
- Some items may not be returnable (personalized items, digital products)
7.2 Refund Process
- Refunds will be processed to the original payment method
- Refunds may take 5-10 business days to appear
- Shipping costs are generally non-refundable
- Restocking fees may apply to certain items
7.3 Damaged or Defective Items
If you receive damaged or defective items:
- Contact us within 7 days of delivery
- Provide photos of the damaged items
- We will provide return instructions
- We will replace or refund at no cost to you
8. Intellectual Property
8.1 Our Content
All content on our website, including but not limited to text, graphics, logos, images, and software, is owned by Rimut Declo or our licensors and is protected by copyright and other intellectual property laws.
8.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.
8.3 Restrictions
You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or logos without authorization
- Create derivative works based on our content
- Reverse engineer any aspect of our website
9. User-Generated Content
9.1 Your Content
If you submit reviews, comments, or other content to our website:
- You retain ownership of your content
- You grant us a license to use, display, and distribute your content
- You represent that you have the right to submit the content
- You agree that your content will not violate any laws or rights
9.2 Content Standards
User content must not:
- Contain false, misleading, or defamatory information
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Contain inappropriate or offensive material
- Include spam or promotional content
9.3 Moderation
We reserve the right to review, edit, or remove user content at our discretion.
10. Privacy
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and disclose your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
11. Disclaimers
11.1 Website Availability
We strive to maintain website availability but do not guarantee uninterrupted access. Our website may be unavailable due to:
- Maintenance and updates
- Technical difficulties
- Internet service provider issues
- Force majeure events
11.2 Information Accuracy
While we strive for accuracy, we make no warranties about the completeness, reliability, or accuracy of website content.
11.3 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites.
12. Limitation of Liability
To the fullest extent permitted by law:
- Rimut Declo shall not be liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the amount you paid for the specific product or service
- We are not liable for damages caused by third parties or events beyond our control
- Some jurisdictions do not allow the exclusion of certain warranties or damages, so some limitations may not apply
13. Indemnification
You agree to indemnify and hold harmless Rimut Declo, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of our website or services
- Your violation of these Terms
- Your violation of any rights of another party
- Any content you submit to our website
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
15. Dispute Resolution
15.1 Informal Resolution
Before initiating formal proceedings, we encourage you to contact us to resolve any disputes informally.
15.2 Arbitration
If informal resolution is not successful, disputes may be resolved through binding arbitration in accordance with the rules of the Canadian Commercial Arbitration Centre.
15.3 Class Action Waiver
You agree that disputes will be resolved individually and not as part of a class action or representative proceeding.
16. Termination
We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
Upon termination:
- Your right to use the website ceases immediately
- We may delete your account and content
- Outstanding obligations survive termination
17. Force Majeure
We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, or government actions.
18. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Rimut Declo concerning the use of our website and services.
20. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website. We will notify users of significant changes via email or website notice. Your continued use of our services after changes are posted constitutes acceptance of the new Terms.
21. Contact Information
If you have any questions about these Terms of Service, please contact us:
Mailing Address
Rimut Declo
455 University Ave, Suite 200
Toronto, ON M5G 2H2
Canada
Phone
22. Acknowledgment
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.