Privacy Policy

1. Introduction

Rimut Declo ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rimutdeclo.center, make purchases from us, or engage with our services.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, preferences
• Purchase Information: Billing address, shipping address, payment method details
• Communication Information: Records of correspondence, customer service interactions
• Marketing Preferences: Newsletter subscriptions, communication preferences

2.2 Technical Information

We automatically collect certain technical information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages visited, time spent, referring websites, search terms
• Location Information: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Primary Business Purposes

• Processing and fulfilling orders
• Providing customer service and support
• Managing your account and preferences
• Processing payments and preventing fraud
• Shipping products and tracking deliveries

3.2 Communication and Marketing

• Sending order confirmations and updates
• Providing newsletters and promotional materials (with consent)
• Responding to inquiries and feedback
• Conducting customer surveys
• Informing you about new products and services

3.3 Business Operations

• Analyzing website usage and improving our services
• Conducting research and analytics
• Preventing fraud and ensuring security
• Complying with legal obligations
• Protecting our rights and interests

4. Legal Basis for Processing

We process your personal information based on:

• Consent: When you provide explicit consent for specific purposes
• Contract Performance: To fulfill our contractual obligations to you
• Legitimate Interests: For our legitimate business interests that don't override your privacy rights
• Legal Compliance: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We work with trusted third-party service providers who assist us with:

• Payment processing
• Shipping and logistics
• Website hosting and maintenance
• Email marketing services
• Customer support tools
• Analytics and marketing

5.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others
• Prevent fraud or illegal activities
• Enforce our terms of service

5.3 Business Transfers

In the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of the transaction, subject to appropriate confidentiality requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: We use SSL encryption for data transmission
• Access Controls: Limited access to personal information on a need-to-know basis
• Security Training: Regular training for employees on privacy and security
• System Monitoring: Continuous monitoring for security threats
• Incident Response: Procedures for responding to data breaches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Account Information: Until you close your account or request deletion
• Purchase Records: 7 years for tax and legal compliance
• Marketing Information: Until you unsubscribe or withdraw consent
• Website Analytics: Typically 26 months or until you object

When personal information is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

Under Canadian privacy laws, you have the following rights:

8.1 Access and Information

• Request access to your personal information
• Obtain information about how we use your data
• Receive a copy of your personal information

8.2 Correction and Updates

• Request correction of inaccurate information
• Update your personal information
• Complete incomplete information

8.3 Withdrawal of Consent

• Withdraw consent for processing (subject to legal/contractual limitations)
• Unsubscribe from marketing communications
• Opt out of certain data uses

8.4 Data Portability and Deletion

• Request deletion of your personal information (subject to legal requirements)
• Request data in a structured, commonly used format

To exercise your rights, contact us at [email protected] or use the contact information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

9.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

9.2 Managing Cookies

You can control cookies through:

• Our cookie consent banner
• Your browser settings
• Third-party opt-out tools
• Industry opt-out pages

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada, including the United States. When we transfer personal information outside Canada, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the Privacy Commissioner of Canada
• Standard contractual clauses
• Privacy certification programs
• Other legally recognized transfer mechanisms

12. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you of significant changes via email or website notice
• Obtain consent for material changes where required by law

We encourage you to review this policy periodically for any updates.

14. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

14.1 Filing a Complaint

If you are not satisfied with how we handle your privacy concerns, you have the right to file a complaint with:

• Office of the Privacy Commissioner of Canada
  Website: www.priv.gc.ca
  Phone: 1-800-282-1376
• Your provincial privacy commissioner (if applicable)

15. Definitions

For the purposes of this Privacy Policy:

• "Personal Information" means information about an identifiable individual
• "Processing" includes collecting, using, storing, and disclosing personal information
• "Services" refers to our website, products, and related services
• "We," "us," "our" refers to Rimut Declo
• "You," "your" refers to the individual using our services